Andhra Pradesh State Road Transport Corporation [Apsrtc] — manner less conductor and as well as irresponsible.

Sir/madam, i'm an apsrtc bus pass traveller. I'm travelling from my village to narasaraopet (To my college). But my pass is not upto my village due to long distance, thats my pass is from thimmapuram to narasaraopet, upto thimmapuram i need to buy the ticket and there onwards i'll continue with my pass but, today when i'm returning to my home i travelled in a ongole-guntur bus from chilakaluripet and upto thimmapuram, i had my pass and i showed it to the conductor as my duty and after thimmapuram he came to me shouted at by using some unparliamentary language and talking like i did not came to you, you only come forward to me and buy your ticket by shouting loudly he said that.. I was shocked and i'm very disappointed by that type of behavior of that conductor, that too an apsrtc conductor who was responsible for to do his duty and not correctly doing that... So, please look into it sir/madam and solve as early as possible sir,,,. He is the conductor of the ongole-guntur bus ap 29 z 3826. This was happened on 24, sep, 2019. Plz find him out and give him proper guidance about his responsibility.. Please solve this and help us lot of students.