Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [Apsrtc] — Online ticket issued for service not operational

lxcherian

from Visakhapatnam, Andhra Pradesh

Oct 31, 2022

Address:

Visakhapatnam

Dear Sir,

I had booked a ticket online using APSRTC ticketing website on 29th October, 2022 to travel from Visakhapatnam to Kakinada on 31st October, 2022. A confirmed ticket was issued to me by email agai Service No.3333.

On reaching my pickup point @ 0445. hrs. on 31st October, 2022 I am given to understand from APSRTC website that a bus has not been assigned for the said service. No customer care was available to provide any information.

I request APSRTC Management to look into this mess and arrange refund of my ticket cost in full..

Also please investigate reasons for the bus not being assigned for a service which had issued ticket online.

Regards,
Alex

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Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.