Andhra Pradesh State Road Transport Corporation [Apsrtc] — payment declined but money got debited

 
1 Review
India
 Kireeti Gudivada on Mar 17, 2020
Hi,
In apsrtc bus website i booked a ticket worth 536 rupees on 29th feb 2020 using icici imobile app. My payment has declined but money got debited.

Its been 17 days, my money wasn't returned. I called apsrtc, they told that its an incomplete transaction, you should call the bank guys.
I mailed icici guys as airtel customer care number ([protected]) is not working at all. They replied that i should ask the apsrtc guys to mail icici, with the transaction details.
I asked apsrtc to do that. Its been 3 days, there is no reply from apsrtc.

Complaint Status


[Mar 17, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
    Andhra Pradesh State Road Transport Corporation [Apsrtc] - payment declined but money got debited