Andhra Pradesh State Road Transport Corporation [Apsrtc] — reservation problems

Address:

14-80, bazar Street,oldpet, chandragiri, 517101

I have done reservation from tirupati to bangalore. But my hometown is chandragiri, which is next stage. Recenlty they have passed a rule that they will not share driver number details. As a result i can't board at preferred location even though iam on time, they had given me customer service number and there is no way to contact driver. Atleast ask them to add our prefered boarding (Customer preferred) points of our choice since we are paying full journey amount from tirupati to bangalore. Atleast we can rest assured