Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [Apsrtc] — Reservation seat not provided service no 2590

karakavalasa raju

from Adoni, Andhra Pradesh

Address:

Krishna, Andhra Pradesh

As I reserved the bus ticket on 08/04/2017 from Vijayawada to kakinada, service no2590, 21:30. My ticket no is 62046878 and my seat no is 18. Due to traffic jam I couldn't reach origin and even instead of that I didn't received any SMS alert from APSRTC OR CONCERCERN DRIVER CALL ALSO.
I conveyed all info to driver, where I catch the bus @ramavarappadu center due to your technical problem.
I travelled from vijayawada standing position.
Even I requested and conveyed the driver to provide my concern seat no18 to me. He said that not possible to provide my seat no18. to me.
Please take action against this kind behaviour with driver.
Due to your technical problem.
The driver said that my ticket was cancelled. But which hasn't cancelled.aAs I didn't received the confirmation msg for my ticket cancellation.

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Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Apr 09, 2017

Updated by karakavalasa raju As I already posted the complaint and the bus details as attached below on[protected], service no 2590 from vijayawada to kakinada . My reservation reg no is 62046878. Time 21: 30.
Take action against bus driver due to not provided my reservation seat no18 . Due to your technical problem I didn't received any SMS or call and cancellation of my ticket as well told by the driver.
Due to traffic jam I couldn't reach the origin on time 21:30. Meanwhile also I didn't a single phone call or SMS alert from APSRTC.
Where as I caught the bus at RAMAVARAPPADU circle.
But driver didn't respond and not provided my reservation seat. Instead of providing the seat the driver harshly told me that If you want to complaint. You make a complaint to APSRTC.
SO, please take action.