Andhra Pradesh State Road Transport Corporation [Apsrtc] — Rude behaviour of the driver

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	Apsrtconline.in

Dear sir, we reserved ticket (seat # 1, female, service number-6926., DOJ: 04-mar-2017 ) online today. Bus driver SS Vali-(contact number-[protected]) had rude behaviour today with the female senior passenger. She was unable to show the message in her mobile as she was not familiar with the mobile, she had the number written on paper. But the driver said they can't consider papers and asked her to step down.
Luckily she was able get the message in mobile, driver calmed down. Other wise he wouldn't have allowed her to travel.
This is very very rude behaviour of him with the passengers that too with the ladies. I am regular traveller with this bus. I observed him wth such rude behaviour twice earlier.
Request you whoever is authorised to take action against him, please do it immediately to avoid such embarrassing situations in future.
Thank you in advance.