Andhra University — bsc block provisional certificate

Address:

Vizaf

2 days back i submitted my application on request of provision certificate and marks memos of my degree because of counselling i need, they said to come after 2days to collect the provision certificate but when I came to take my provision certificate after 2days they said come after a day .My home is very distance from au administration and registration office but they are responding very rudely i don't like the respect they give to students. They are busy with other works also i understood but that's the work they choose so they have to work very patiently towards the students .I need immediate reaction of my certificate.how can i come that much times, they have to work fast without interrupting the works