Andhra University — marks memo for one of my semester

Address:

Visakhapatnam, Andhra Pradesh, 530014

I applied for the mark memo for one of my semester i. E, 1st year of b. E in 2013 which i required in printed format. Now im in 2nd year of m. E. I applied on 30th november 2017. Its has been 3 months since i applied for a single sheet of marks memo. I went to e-5 section and ask them 3 times but no use. They said that it will be come by post. But how long it takes to reach for my house beside andhra university, vizag. I require it very urgently for my abroad admissions.