[Resolved]  Angel Broking — Angel Broking My id (S1472770) Refund my ledger amount deactivate join platinum angel and refund my amount

My user id is S1472770

After opening of account, one of angel broking agent call me and told that “ i am appointed your relationship manager from angel broking and your account mapped with me”. After introduction talk he insisted me to join angel platinum service. I refused to join it in first instance but he told me that i am sending a mail link to you and you just opened the mail link and fill the questionnaire. That will be helpful to provide client centric support in future.

• to believe on their word, i opened a mail link, and again said to him that this mail seems to related with angel platinum advisory service and i did not want to join this. But again he told me that you do not need to worry about it. I assure to you no amount will be deducted from your account. You just fill the questionnaire and submit it.
• • • to believe on their word and assurance, i fill the questionnaire and submit it. During the entire process, angle broking agent were present on other side of phone call.
•then the amount of rs 5000 have bin deducted from my fund after 1 day.
•••The person who called me told me that if you will be unsatisfied from this service you can get refund before 10-20 days, and till now i am very much unsatisfied from this service. I did not get proper calls from them and calls are not based on any technical studies.
•I strongly demand rs 5000 rupees will be refunded to my account immediately without deduction of a single rupees.. If my entire money will be not refunded then i will also planning to lodge a complaint with sebi/ nse and other consumer forum sites.
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Jul 17, 2022
Complaint marked as Resolved 
Angel Broking customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2022
Angel Broking Customer Care's response
Hi, your concern has been escalated to the relevant team and they will assist you further. ~Sara
Verified Support
Jun 14, 2022
Angel Broking Customer Care's response
Hi, I would like to inform you that the amount has already been reversed. Let me know if I could be of any other assistance to you. ~Sara
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