[Resolved]  Angel Broking — deduction of 5000 from my account for angel platinum services

Address:Pune, Maharashtra, 412207

Angel broking has deducted rs 5000 from my account v17412 for angel platinum services by informing me that my brokerage will be reduced if i take this service. But i have not made payment from my netbanking as i do not have any money in my account but they without informing me deducted from my angel account. Also when i research online this platinum service is not related to brokerage reduction.

This is completely a fraud service from angel broking. I have send 3 reminder emails to [protected]@angelbroking.com & [protected]@angelbroking.com but still i haven't heard anything. Also no one is picking up my call. I will wait for 1 day more and will escalate now to sebi as there is margin penalty charged now which could have been avoided if this amount is not deducted from my account.
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May 6, 2020
Complaint marked as Resolved 
Angel Broking customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2020
Angel Broking Customer Care's response
Hi,
We apologize for the discomfort caused to you. We don't want our clients to have a bad experience with us. Due to recent events, We request you to write to us at [protected]@angelbroking.com from your registered email id to understand the concern better. Our concern team will look into your issue and reply to you at the earliest.
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