Address: | Pune, Maharashtra, 412207 |
I opened a demat account some time back and was assigned a rm (Rohan vinayak gupte) who is a dumb and does not know any thing. Then i spoke to nitin from the rm department few days back about changing rm because every time i spoke to rohan, he speak #. He doesn't even know what is e blabbering. I am asking something he will tell something else. So i asked for a manager or supervisor to speak with. And this nitin came on call and mentioned he is the manager/supervisor. I told him to change my rm to some one else because of the above reason, and he said will get that done by the end of the day. And now its been more then a week and that has not been done. So today i call them to inquire about the same and something interesting happened. I spoke to dimple and asked about the change status and she said the change has not been done. So i asked can i talk to the supervisor nitin. Then she said nitin is not a supervision but he just a agent like she is.
This is absolutely not professional. An agent comes on call and address himself as supervisor. Just lying and trying to finish the call just like that. This should be dealt seriously. Was this information helpful? |
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