Angel Broking — Rs 118 deducted for Client Id: E1887 as on Oct 2020

Hi,
Angel deducted charges stating DP settlement.
But as per Google, DP will be charged incase of selling but we haven't sold shares.
We did soo many followup by mails + escalated with compliant & compliance email id + contacted many times via phone to call center still we did not get any response.

Please let us know how to recover, ?

Why nobody from Angel is responding & providing the explanation ?
It seems they simply dont care for customers such a pathetic service.