Angel Broking — software faulty/false trading report/no support.

Angel Broking — software faulty/false trading report/no support.

A Akshay8188 from Mumbai, Maharashtra

On 3rd oct 19 server of angel broking was down, tried to connect to tele-support but support line were not working. Some trades which was not initiated by me got executed automatically and were not getting squared by software. It caused my account 40k loss and upon complaining to support id there response is this can happen and can not avoid. Neither they are accepting there fault and nor they are responding to my query in proper manner. This is really bad and one can not trust to put there money in angel broking account as they can show any false trade and loose your money. Was this information helpful? No (0) Yes (0)
Angel Broking customer support has been notified about the posted complaint. Verified Support Oct 09, 2019 Angel Broking Customer Care's response Hi, We appreciate your feedback. We also understand the discomfort caused to you. We request you to write to us with complete details at [protected]@angelbroking.com & our team will investigate the same. They will be updating you post the investigation. Nov 04, 2019 Updated by Akshay8188 I have already done that and your customer support is not at all accepting there mistake. In fact they are accepting the mistakes but saying this are very normal due to bad satellite communication or something. They accepted me on email that yes they did wrong mistakenly played with my stocks and manipulated my potions. I want legal action on this and i will make complaint against you. Angel brooking is a fraud company. Verified Support Nov 08, 2019 Angel Broking Customer Care's response Hi Akshay, Greetings! Our team has reverted to your mail. We hope the Query is resolved. Write to us at [protected]@angelbroking.com in case you have any query. Nov 08, 2019 Updated by Akshay8188 Are you amd ###???? Due to faulty software, bad customer and telephonic suport amd ofcourse illegaly manipulating my stock account, i lost 40k and you saying sorry amd returning 900rps. You think this is resolved????? Angel broking is fraud company and i wil sue you. I will post it to every socail account so no one else will get bursted by you!!!
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