[Resolved]  Angel Broking — wrong deduction of 10,000 from my account

With reference to reference no.[protected]

I have tried to open my D-MAT account online in Angel Broking web-site.Money of Rs 10000/- got transferred and unfortunately account was not created due to "non-response of adhar-mobile linking issue". I don't want to continue with my application now and even lodged and sent a complaint to [protected]@angelbroking.com (No one responded). Everytime I call, they say we have escalated your complaint your process will start soon. Untill now they were not able to refund my money or even start the process..

Poor customer service and fradulent brokers..Plz help at priority basis because I need this money for some urgent treatment of my family member.
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Jul 19, 2018
Complaint marked as Resolved 
Angel Broking customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Angel Broking Customer Care's response
Hi, We are sorry to hear about this. We request you to write to us at [protected]@angelbroking.com for assistance regarding your concern.
Complaint comments 

Comments

My client ID is AMLM1002.My user id is suspended with out any reason or information I opened the account just few days back .My Account was opened by a subbroker, by name Amal .He is working with a franchise of Mr Edison.mobile no's are Edison Sub broker [protected] Amal [protected].Service ref[protected].Email id, BRIG.[protected]@ GMAIL.COM
I registered through the company and payment has been provided and i asked for the refund they are not responding

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