Anna University — REG- Anna university counselling 2020- Choice filling and Locking

Hi Sir/ Madam,

I am HariPriya and My Application Number: 251467, Sports Rank: 754. I have been selected for the choice filling and choice locking of the preferred colleges under sports quota. I have selected all the preferred college lists but I can't lock the college list before the given time due to some power and network issues in our area.
Regarding this, I called the TNEA helpline for more than 30 times. But they are not picking my call. There is only one contact number on the TNEA website, but they are not responding to our calls and also I didn't get any mail regarding choice filling and choice locking date and time. Unfortunately, I opened my TNAE application and I came to know that I have been given an opportunity to select colleges under Sports Quota. But regarding this, I didn't get any email before. But I have selected all the preferred colleges under the sports quota yesterday but the time ends before locking. I applied only for the anna university counseling not even for other colleges but time ends before locking.Since I am a sports person, I would like to choose colleges under the sports category not in general counselling Please give us some time to lock the preferred colleges. Kindly help us with this issue.

Thanks,
Haripriya