Anna University — tnea 2019 counselling application payment issue

Address:Dindigul, Tamil Nadu, 624208

Dear sir/madam,
I applied for tnea 2019 counselling. While i was in payment step through iob pathway my money got debited but i didn't receive receipt for and even i was not able to further without that. Only the second time i got receipt so i lost rs.250 (My application fee). Kindly look into the issue.
Thanking you.
Date of incident:[protected]
Applicant name: gokula shree b
Application number: 191220
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I am studying second year in a Anna university affiliated college.My regulation is 2017.Since I am not getting text books according to our syllabus I am not able to study properly and my arrears are increasing.Please handle this problem seriously and take action accordingly.

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