Anna University — wes/transcripts not received!

Address:	Chennai, Tamil Nadu
Website:	www.annauniv.edu

I have applied for Wes and Transcripts from Anna University, Chennai In the I am beginning of July 2017.
I have paid almost 2000 Rs requesting this service from the University. I have given a contact number to know the status of my transcripts/Wes and when I had called them 2 weeks ago they said that the transcripts will take 2 more weeks, after waiting for another 2 weeks and I had called them again and now the person at the Transcript office says that It will take another 4 weeks because they do not have the paper to print the transcripts.

I am shocked to hear this from such a reputed University and now I am in a situation that If I do not submit my transcripts to the University that I am applying for my Masters then my application will be rejected. The Transcript office person although I have told the difficulty they did not respond right, rather they talk as if they cannot do anything in this regards.

Is this a way a University treat the student passed out from their University and this is literally spoiling their career. I request any official at Anna University to take necessary steps on getting things done at the earliest.

Failing which I will be handing over the application receipt and the tapped phone conversation to the PRESS on priority.

This is not the way an University works and moreover this is not any free service to take its own lead time.