Anusat Association — problem in net

There is a green signal in the wifi router but the net is not working so want to know that did our plan get expired or what is the real problem.
Can you please see the problem and reply soon as possible. Because we can't contact anyone because of it it's very different to reach to anyone so i ensure that this problem of mine will be solved as soon as possible.
Thank you.
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    Anushaktinagar
    India
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