[Resolved] AO Smith — ao smith water purifier - facing issue with new product- need replacement | |||
I have bought AO Smith Purifier on Jan 2019 and started facing issue since installation. Every time during service, technician is replacing internal parts and it seems to be old product. I have faced 8times issue with this AO product. Earlier they said they will replace it but now I am not able to any update on this. Sent couple of mail, called thousand time to customer care but no result. Either change the product or give my moneyback. Was this information helpful? | |||
Jun 16, 2019 Complaint marked as Resolved AO Smith customer support has been notified about the posted complaint. Verified Support May 16, 2019 AO Smith Customer Care's response Dear Customer, We are sorry to hear that you are facing issue with our product and apologize for that. It would be helpful for us if you you kindly share registered contact number or case id with us. Without these details we won't be able to look into the details of your concern and provide you with a solution. Please share the required details. Thanks
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2 Comments | |||
Comments
6lt water heater is not working modal no- hse-sas-006
mega treading co. Dhimrapur chowk 17 park avenue raigarh cg mobile no-[protected]
mega treading co. Dhimrapur chowk 17 park avenue raigarh cg mobile no-[protected]
AO Smith Customer Care's response, May 31, 2019
Verified Support
Dear Customer, We are reviewing the concern. Our regional team will get in touch with you shortly. Thanks
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Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Taluka Kanakpura, Ramanagara, Karnataka, India - 562112
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And other were call directly made to technician as they suggested.