[Resolved]  AO Smith — AO smith water purifier Z1

Address:Flat no 201, mohan arcade, dwaranakanar visakapatnam-530016

I have purchased AO smith water purifier last oct 2021 and since the last two days there is an issue with the produce as the UV indicator is on and we have stopped using the same.I have registered a complaint yest morning but till date there is no response fm the company and i have taken time to even send mails to their corporate office requesting for assistance but not resonse.They are not bothere about the customer concern at all and the customer has to face the music and take the pain in suffering by taking ur products, this is really sad and suprising.
How do u expect us to stop using the pruifier and wait for ur service person to visit and do necessary rectifications.
We are thoroughly disappointed by ur product and are being forced to stop using ur products
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Aug 25, 2022
Complaint marked as Resolved 
Verified Support
Jul 25, 2022
AO Smith Customer Care's response
Dear Customer, Please let us know your registered case ID or contact number to address the concern. You can also connect us through[protected] /[protected] or write to us at [protected]@aosmithindia.com for any query. Thanks
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    Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Taluka Kanakpura, Ramanagara, Karnataka, India - 562112
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