[Resolved]  AO Smith — Geyser 50 ltr not working

Our water geyser 50 ltr is not working properly after services and change of parts done by ao smith engineers (Paid Rs. 2100 for services charges and cost of part). I complained again to AO Smith Customer on 29-Aug-2022. As per email received from them for request tracking, the complaint reference number is 16561820.

However, despite repeated calls to their customer service over the last 7 days, they have so far not sent an engineer to rectify the complaint. Our geyser is still non-functional even though...
Then after regular follow-up they provided a technician number and he also stopped answering the calls. Then he said he will come in an hour and he is on the way. But for 4-5 days he kept on lying. Please take a strict action against this fraud company as they are cheating everyone by doing false commitments and taking money without any intentions of providing the service.
Thanking you,

Neeruv Kumar Dogra
Contact No. [protected], [protected].
Was this information helpful?
No (0)
Yes (0)
Oct 11, 2022
Complaint marked as Resolved 
Verified Support
Sep 09, 2022
AO Smith Customer Care's response
Dear Customer, we are reviewing the complaint. You can also email us for any grievance to [protected]@aosmithindia.com. Thanks
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AO Smith
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    320
    Pending
    55
    Resolved
    153
    AO Smith Phone
    +91 80 2801 1200
    AO Smith Address
    Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Taluka Kanakpura, Ramanagara, Karnataka, India - 562112
    View all AO Smith contact information