AO Smith — Service/Repair time

Address:	560100
Website:	AOsmith

Hi,

I have bought a 25l AO Smith Geyser which works with remote control. It is still under warranty period. I raised a request for repair of geyser as it was not working and next day morning i.e. 10th Jan 2017 a technician visited my place and checked the geyser. He said PCB is not working and he ordered for the new PCB right away.

It has been 10 days now, and i still hear from your service people that the part is pending. I call them everyday and i get the same response. Do you really need 10 days to replace the part of the geyser? If yes, then i regret buying AO smith and will NOT recommend to anyone in future.

I have no clue when the part will arrive . Even your service technicians have no clue. This is becoming an annoying experience.

Please look into it or replace my geyser with a new one.

Service Request Numbers
08798295
08771220

My Phone Number - [protected]

Regards,
Shiva K