AO Smith — water geyser

Address:	Faridabad, Haryana, 121001
Website:	www.consumercomplaints.in

Dear sir/ madam,

My name manoj thakur my registerd mobile no with ao smith is

[protected] my address is h no 2426 ff, aravali vihar sector

49 faridabad haryana pin 121001.

I have purchase ao smith instant water heater for my

Kitchen in nov 2014.

Since installation gyser is not working well many times

Leakag problem in incomming & outgoing lines. Also some

Times wiring / indication problem persisst in this product.

Since instaalation i have comlaint many times that this is

Faulty product supplied to me every time your service

Technician come to my home and repair the faulty part but

They never replace this product.

You can check/verify in your record since past two

Years eight to ten times your service technician visited

At my home.

This month i again facing same problem with this gyser your

Service technician visited my home and iform me that gyser

In out of warranty and its wiring/ part is not in a

Condition to repair hence dump it.

I really surprie with ao smith product quality issue

And service personall feedback on product.

Please tell me is ao smith gyser life is only 2 - 3 years

???

Or is ao smith is waiting for the product to complete its

Warranty period so that they do not have to replace the

Faulty product.

I have heard that your product have word class quality is it

Really your quality???

When i contacted your service personnel they tell me many

Excuses like water quality problem.

In my society many other brand gyser instaaled very long

Back and satisfactory working with same quality of water.

As your company claiming best quality standard please

Replace the faulty product so that consumer trust on ao

Smith can be maintained.

Looking for immediate resolurtion of this issue.

Manoj kumar thakur

[protected]