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AO Smith

[Resolved]  AO Smith — water heater hse-has 15

Address:A310 BEL WHITE SQUARE, VIDYARANYAPURA, BANGALORE

Water coming out of the heater has bad smell from the day of installing. I have checked other possible reasons. Please rectify the problem.
Water heater was purchased on 05/09/2017 & installed in the same week. Water coming out of the heater has bad smell from the day of installing. I have checked other possible reasons. Please rectify the problem. Water heater was purchased on 05/09/2017 & installed in the same week.
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May 3, 2019
Complaint marked as Resolved 
AO Smith customer support has been notified about the posted complaint.
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Apr 02, 2019
AO Smith Customer Care's response Dear Customer, apology for the inconvenience caused. Kindly share your case id/contact details or else email at [protected]@aosmithindia.com and we will try to resolve your issue at the earliest possible. Thanks
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Comments

Water coming out of the heater has bad smell from the day of installing. I have checked other possible reasons. Please rectify the problem.
Water heater was purchased on 05/09/2017 & installed in the same week. Water coming out of the heater has bad smell from the day of installing. I have checked other possible reasons. Please rectify the problem. Water heater was purchased on 05/09/2017 & installed in the same week.
No action taken even after many days
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I have the same issue. Purchased on 2019. The technician says we need to clean the tank once in 6 months which would cost Rs. 1000 per year. The other brand heater which I use in my house works perfectly fine for more than 10 years now. Please do not go for AO Smith water heater.
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