[Resolved]  AO Smith — water purifier service

Address:Pune, Maharashtra

Hi,
My water purifire ao smith z1 stops filtering water first on 12th may raised complaint no.10083050.

Here after for same thing raised multiple compliant mentioned in mail subject. For recent one 10122406.

Technicians visited on 03/06/2018 and suggested me to change the silver gac filter as he said its getting blocked then he suggested to fit pressure gauge, i agreed n paid 980rs to him, 600 for filter and 380 for pressure gauge.

Today 06/06/2018 same problem recurring, so it seems without rectifying issue you people are simply making money from customers. Its very bad experience with ao smith, will not buy anything from this company in my whole life and will not recommend to others as well. Done a very big mistake by buying this water purifier from ao smith.

Kindly take appropriate action on my request meanwhile i am going to check with my legal advisor if i can log a complaint in consumer court.

Thanks,
Deepak sharma
[protected]
Hide quoted text
Hi,
My water purifire ao smith z1 stops filtering water first on 12th may raised complaint no.10083050.

Here after for same thing raised multiple compliant mentioned in mail subject. For recent one 10122406.

Technicians visited on 03/06/2018 and suggested me to change the silver gac filter as he said its getting blocked then he suggested to fit pressure gauge, i agreed n paid 980rs to him, 600 for filter and 380 for pressure gauge.

Today 06/06/2018 same problem recurring, so it seems without rectifying issue you people are simply making money from customers. Its very bad experience with ao smith, will not buy anything from this company in my whole life and will not recommend to others as well. Done a very big mistake by buying this water purifier from ao smith.

Kindly take appropriate action on my request meanwhile i am going to check with my legal advisor if i can log a complaint in consumer court.

Thanks,
Deepak sharma
[protected]
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Jul 12, 2018
Complaint marked as Resolved 
AO Smith customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
AO Smith Customer Care's response
Dear Mr Deepak Sharma,
We are extremely sorry for the inconvenience caused to you!, We have directed the complaint to concerned team and will be resolved as soon as possible. You can write us at [protected]@aosmithindia.com for any assistance required in future.
Looking forward to delight you with our services in future!
Your Sincerely
AO Smith Customer Service
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