Apex Services India — kent ro amc

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have taken 2 years kent ro amc from apex but theae guys are frauds.. They charged 11500 for 2 years amc. They promised every rhree months services with candles and filter change and every 8 months membrane change. They promised us that we dont need ro call them. They will come in time. After calling them times and again they will come at odd hours with lots od excuses. Its going to be around 2 years and amc is to be expured thwy did not change the membrane and hardly came four times for services. Please dont go for the trap. Rather use kent original website for complaints and amcs. Im following since last three days to change membrane of my ro but they hardly respond. The girl who picks the phone is really smart asked me to renew the amc in dec so she can change the membrane. With 3 more months of extension.
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APEX Services India customer support has been notified about the posted complaint.
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Dear Ma'am,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [protected]@kent.co.in. You may also call us at +91-[protected].

Regards,
Team Kent
Dear Ma'am,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent
This company is fraud and they are not taking responding from last 2 weeks. Everyday they are quoting that person will come tomorrow. Please assist me with the solution. I've paid 4600 rupees and bought their amc plan. Now my aquaguard is not working which comes under guarantee of apex Service center c plan.

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    APEX Services India Phone
    +91 22 4015 9098 [Mumbai]
    +91 82 1426 1304 [Mysore]
    +91 80 2535 3680 [Bengaluru]
    APEX Services India Address
    A-2/30, Vijay Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India - 226010
    View all APEX Services India contact information