Apex Services India — overcharged and bad service | |
Invoice no #6741 We found the contact of this service centre while searching online for a service centre for kent ro. Our regular service guy was not available so we called apex There was problem in ro due to which it did not start. The guy from apex replaced all the parts including membrane, sediment, and carbon which costed at rs3800 including service charges. The ro stopped working again after few days. So i called them to come over and repair it again. I talked and followed up frequently with a guy named sandeep. But even after calling them for 3-4 days, nobody showed up. Thankfully our regular service guy was available. We called him and was shocked at the bill. He told us that there was no need to replace all the parts as he had installed a pre-filter on the ro to protect membrane and other parts. He took rs300 including service charges and repaired the ro. Apex overcharged us and replaced all the parts if when it was not required. They are not available and work at their own convenience. Do not call them. Was this information helpful? | |
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APEX Services India customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Apex Service centre-poses themselves as kent co.
This company has fraudulently been posing as kent ro service centre. They lied point blank and said 'yes' when i asked if it was a kent service centre instead of telling me that they are an independent service centre. They are not even an authorised service centre. They answer the phone saying 'this is kent ro service centre' which is clearly misleading to customers who are trying to to reach the actual kent customer care. They have posted paid ads under fake kent ro name and website on google so theirs is the first result. This is a tactic they use so customers think they have reached the actual kent ro customer care. Their address is apex service centre, 3/133, lalita park, laxmi nagar, delhi 110092.
This company has fraudulently been posing as kent ro service centre. They lied point blank and said 'yes' when i asked if it was a kent service centre instead of telling me that they are an independent service centre. They are not even an authorised service centre. They answer the phone saying 'this is kent ro service centre' which is clearly misleading to customers who are trying to to reach the actual kent customer care. They have posted paid ads under fake kent ro name and website on google so theirs is the first result. This is a tactic they use so customers think they have reached the actual kent ro customer care. Their address is apex service centre, 3/133, lalita park, laxmi nagar, delhi 110092.
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+91 22 4015 9098 [Mumbai]
+91 82 1426 1304 [Mysore]
+91 80 2535 3680 [Bengaluru]
A-2/30, Vijay Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India - 226010
Please refrain from using their service. Please contact original KENT.
Please refrain from using their service. Please contact original KENT.