[Resolved] Apollo Clinic — "apollo family care" program fraud.
Pune, Maharashtra, India
The "apollo family care" login page displays the following message.
Update your email id, marital status and details about chronic disease (If any) to get an accident insurance free of cost worth inr 1, 00, 000
Me and my wife both are enrolled to the "apollo family care" program and both o[censored]s have updated our email id, marital status as well as details about chronic disease.
Now, apollo is not at all interested about providing the accident insurance, neither to me nor my wife. I have sent numerous e-mails to '[protected]@apolloclinics.In' as well as '[protected]@apollolifeline.com'. They never bother to reply to any of the e-mails. I haven't received a single reply till date. The apollo customer care people know nothing about the "apollo family care" program; they simply keep on transferring the calls from one department to the other.
Complaint marked as Resolved Jul 8, 2016
Finally, both myself and my wife received the promised free 'Accident Insurance', worth Rs. 1 Lakh each.
[May 28, 2016] Apollo Clinic customer support has been notified about the posted complaint.
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