Apollo Clinic — Prescription not received - 3029897

On 7th July, 2022 I booked one online consultation and had a terrible experience.

Appointment ID: 3029897
Patient name: Anamika Ghosh
Doctor Name: Dr. Brig K Shanmuganandan

1. Booked a 3:30 PM slot for online consultation and it was automatically rescheduled at 6:30 PM without any information.

2. Doctor called around 6:50 PM and discussed all the problems. After the call, the doctor shared the prescription. and the prescription was empty. no test/ no medicine/ no advice, nothing is written.

I have reached customer care multiple times but no one helped and also sent text messages to the doctor, But no update.

Please help/advise me on the issue. need an urgent solution.
Was this information helpful?
No (0)
Yes (0)
Apollo Clinic customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    155
    Pending
    0
    Resolved
    20
    Apollo Clinic  Phone
    +91 80 4076 8888
    Apollo Clinic  Address
    33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase, Bangalore, Karnataka, India - 560078
    View all Apollo Clinic contact information