Apollo Clinic — Prescription not received - 3029897

On 7th July, 2022 I booked one online consultation and had a terrible experience.

Appointment ID: 3029897
Patient name: Anamika Ghosh
Doctor Name: Dr. Brig K Shanmuganandan

1. Booked a 3:30 PM slot for online consultation and it was automatically rescheduled at 6:30 PM without any information.

2. Doctor called around 6:50 PM and discussed all the problems. After the call, the doctor shared the prescription. and the prescription was empty. no test/ no medicine/ no advice, nothing is written.

I have reached customer care multiple times but no one helped and also sent text messages to the doctor, But no update.

Please help/advise me on the issue. need an urgent solution.