[Resolved] Apollo Hospital — apollo hospital - greams road, not providing clarification letter for the fees charged for the surgery
Chennai, Chennai District, Tamil Nadu, India
Chchithra madasamy on Nov 7, 2017
I am chithra devi. M, underwent a surgery (Salpingectomy) on 26/08/2017 at greams road, apollo hospital.
My uhid is ac01.2206525
My insurance company is oriental insurance (Medi asst).
Insurance company requested a clarificaion letter from the doctor for charging a higher fees. Doctor gave a query reply and was not given in apollo letter head.
Insurance company requested the clarification as a letter in the apollo letter head to accept the fees charged.
I have been following up for almost 2 months with the dr. Sathish and still they are not providing me the clarification letter.
Please provide me the clarification letter in the apollo letter head, within 2 days, because the insurance company has been waiting for 2 months for this letter and they might close my case and i have to lose rs. 80000 that i paid as my surgery fees alone.
Complaint marked as Resolved Nov 30, 2017
[Nov 07, 2017] Apollo Hospital customer support has been notified about the posted complaint.
Verified SupportApollo Hospital Customer Care's response, Nov 07, 2017
Kindly share your contact details, e-mail ID & medical reports through inbox message. Our customer service representative will get in touch with you as soon as possible.
Team Apollo Hospitals
Verified SupportApollo Hospital Customer Care's response, Nov 08, 2017
We have not yet received your contact details and e-mail ID. Request you to please share the details below.
Team Apollo Hospitals
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