[Resolved]  Apollo Hospital — carelessness and irregularities in apollo international hospital in ahmedabad

Address:Ahmedabad, Gujarat

My father is suffering from CKD AND HEART problem. He has been getting treatment at Apollo since past one year.gradually the services at hospital are becoming worse. The wards are unhygenic and dirty. Nursing staff is rude and not trained. But still we continued in Apollo because my Nephrologist is a very nice doctor. He is the only reason we continued there. Yesterday my father had severe attack of breathlessness and congestion. He was very unstable. We called apollo hospital for ambulance because he required oxygen support. The response from Apollo hospital was shocking. They refused to send the ambulance and said our hospital is full of patients. There is no bed in ICU OR EMERGENCEY WARD . So we wont treat your patient. How can a hospital deny treatment in case of emergency. At present my father is in another hospital in ICU.
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Nov 1, 2018
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Apollo Hospital Customer Care's response
Namaste Sir,

Kindly share the your details like UHID no and the hospital location where it has happened to our email Id [protected]@apollohospitals.com so, that we can forward your mail to the concern HOD for further investigations.

Please feel free to contact me at #[protected] / 6574 for any further assistance at Apollo Hospital - Chennai.

Thanks & Regards,
Guest Relations,
Apollo Greams Road, Chennai.
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