[Resolved]  Apollo Hospital — complaint against dr. shravan bohra

Address:Ahmedabad, Gujarat

I have taken the appointment to dr. Bohra at 1:00pm and as i reached there i came to know that he was on round so i submitted my file with receptionist. Soon after, she went to lunch and left my file at her counter. Mr. Bohra came at 2:45 pm and after seeing one patient whose file was also lying on reception counter. Then i picked-up my file from counter and requested him to come-in. At that point without listening me he said come at 5:30, your file was not with me so i can't see you and you. Go, come tomorrow. I was totally amazed by this behaviour of a doctor. I requested him and said i came here from 15 km away and it cost me at least extra 1000/- (Other than medical charges). Then he without interest saw all my reports and further recommended some more tests. I and my my wife both kept standing during this, he didn't even asked my wife to sit who is pregnant and taking regular follow up at appolo hospital.
The behaviour of dr. Shrawan bhora is very disappointing. Is he not thought to be sensitive towards patients? What kind of service your hospital is providing?
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Nov 24, 2018
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Apollo Hospital Customer Care's response
Namaste Sir,

Greetings from Apollo Hospitals, Greams Road - Chennai.

Our sincere apologies to you on the inconvenience caused to you during your visit in our Hospital. Kindly share which apollo branch you have visited along with your UHID no and other details to at [protected]@apollohospitals.com so, that we can forward your feedback to the concern hospital or concern Head for further investigations.

Thanks & Regards,
Guest Relations,
Apollo Greams Road, Chennai.
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