[Resolved] Apollo Hospital — consultation fee to be refunded

 
1 Review
Chennai, Chennai District, Tamil Nadu, India
 Supratim Upadhyay on Mar 17, 2018
My uhid - aths.[protected] appointment id - 114680 dt -28/02/18
I have taken appointment for online consultation for dr shrikant m of apollo chennai on 28.02.18 at 11.30-11.45. It was rescheduled to 03.30 - 03.45 pm.
But there was no communication from apollo side at that time.
I called customer care at aroung 4.15pm to ask whether appointment will happen or not. They told me that they will inform me within 10 mins but i did not receive any call from apollo. Apollo has wasted my 2 hrs. I send tehm mail to refund my money but till date i have not received rs. 1300/- paid by me in advance.
Complaint marked as Resolved Apr 19, 2018

Complaint Status


[Mar 17, 2018] Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Apollo Hospital Customer Care's response, Mar 19, 2018
Dear Supratim,

Apologies for the inconvenience caused. We will look into it and get back to you at the earliest.

Regards,
Team Apollo Hospitals
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    Apollo Hospital - consultation fee to be refunded