Apollo Hospital — delay in refund of deposit amount

Address:161, Varada Raja Nagar,, Tirupati-517 501, 517501

My mother c sudhavathi, ip no. Aynip51984 admitted at apollo specialty hospital, vangaram, chennai on 08.07.2019 and discharged on 10.07.2019. I have paid deposit amount rs.65, 709/- (Rs.10, 000/- on 08.07.2019, rs.30, 000/- on 08.07.2019 and rs.25, 709/- on 10.09.2019) at time of discharge they confirmed that the balance amount will be refund after settlement of health insurance claim. The insurance company settled claim rs.65, 709/- same day. They refunded me rs.15, 709/- only instead of rs.65, 709/- i contact them over phone several time but no proper response and some time they disconnect the phone. I sent email two times no response from them.
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Apollo Hospital customer support has been notified about the posted complaint.
Jul 25, 2019
Updated by Giridhar Reddy Choudavaram
Issue solved Thanks to consumer complaints
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