[Resolved]  Apollo Hospital — lack of stock at apollo pharmacy aminjikarai

Address:

Chennai, Tamil Nadu, 600006

2 march 2018

Requested list of 10 drugs at 1030 am

1 / delivered at 1130 pm

2 / ln bloc and mcalvit not delivered

3 / 6 drugs delivered only partially ie only 3 complete order fulfilled

4 / vg gel for lubrication ordered.. Candid v gel delivered wrongly

5/ i made several phone calls.. Only one call made by apollo by by navina who is efficient helpful and polite and begged me not to complain in november regarding non delivery for 4 days... Staff ramnath spoke to me at 5 pm and gave his name as dayalan.. Kabilan told me.. Adhigam pesadheenge yeppovay adhigama peserain.. Poi coplaint kudinge,.. Naan ap number kudikerain.. Incredible rudeness.. This was my 4th phone call and each time told "coming in 10 minutes.. Coming in 20 minutes.. My home is a 10 minute walk away,..

1// always seems to be lack of stock and unable to deliver
Same day.. This is 3rd experience

2// staff are rude and not service minded

3// no obligation to keep their word regarding delivery
Promised delivery at 10 pm and delivered at 11.30 pm after 5 phone calls and 5 promises and incredible rudeness" i cant leave everything and deliver your medicines ".. Then why did he promise