Apollo Hospital — misleading by counter 1a aphc block mlcp building

On 16 may 18 i came for health check up with my husband. After doing several tests at around 3 pm i have been referred to counter no 4b with appointment time 2.00 pm on 17.05.18. I have showed dissatisfaction about next days appointment as i have an infant baby with me and just for the last test remaining to complete the process.
Accordingly in counter no 1a has given us appointment at 12 pm on 17.05.18
Today while i have approached counter no 4b they asked us to wait till 2.00 pm and before that it is impossible. When we said that, if so then why 12.00 pm appointment was given. Their reply is like we are misleaded by counter no 1a persons.
This type of thing not only make harassment of the patient but also loses your reputation.
Therefore we request your prompt action and satisfactory reply in the case.
Regd
Sewali talukdar
Uhid: ac[protected]