[Resolved]  Apollo Hospital — Money oriented Doctors

Address:

Chennai, Tamil Nadu, 627113

HI Apollo Hospitals,

My name is Barath Kumar, currently working in Chennai. Recently I went a medical test for immigration for visa initiation. I need to share the experience I faced and my opinion.

I underwent the test and was asked to come next day to collect the results. When I came to collect my results next day, the medical team said “you need to undergo another test” so that your results will be clear. I came in office timings and suddenly they asked me to take the test without any prior notice and was asked to come on next day to collect the results.

Next day I was unable to come but the very next day I got a call from a doctor in immigration-visa processing department saying ” there is some patch in your lung so you need to have a CT scan which shows clearly what it is “ . But when I asked about what is the result and the issue, there was no clear explanation given to me and only thing I was compelled is to take CT. Your Medical team said only if I take a CT scan, I will be able to get my results otherwise I won’t get it.

Again they asked me come in office timings and underwent a CT which cost nearly Rs.10500 INR. Even during CT scan I was asked to undergo only CT plain they said everything is clear I can go. Again after 2 hours they called and asked me to come immediately and was to undergo another CT . Why can’t you do your process properly and correctly ? Why I was first told everything is fine and asked to go and again asked to come for sudden test ? Is this hospital which treats patients or center to undergo test on people for money ?

I spent nearly Rs.12000 INR and got the CT scan results and again went to the doctor. The results states some healings of a disease when I don’t even have. The doctor knows everything is fine, but again she asked to consult with a chest physician. I asked the immigration doctor what is the problem, what is the cause, what should I do and many but nothing was answered. There was no proper explanation and treatment/suggestions given for the tests I have undergone. Again I was told like only after the chest physician consults, I will be able to get my visa- medical test results . Why should I consult a doctor other than immigration department which I am not interested and not needed ? Why can’t a immigration doctor can’t look into this which is supposed to be her job ? The immigration doctor only asked me to consult another doctor in your hospital itself.

Again in office timings I was asked to come to consult another doctor. Even at that point of time I was asked to pay Rs.1000 which was not even told before. I paid and consulted the doctor. The moment she saw my results she dint say anything about the issue and she started to saying something and again she asked me saying I have to undergo another set of tests. When I asked why I have to take the tests and what is the problem her answer was “I don’t know”. The only thing she was saying is either I have to undergo the tests or I won’t get this process done. I asked again and again what is the problem, and my queries her only answer was “I don’t know, I don’t know”. Just to say this two dialogues why should I pay Rs.1000 for consulting ? Is this a consulting ? Is this how a patient gets treated in your hospital ?

Why can’t a doctor answer what patient needs to know and simply just relay on tests ? There is no proper process defined in your hospital.

Now my problem is not about my visa processing, but why can’t a process and proper guidance give to a patient properly by doctors ? Is this how your doctors treat the people who come for treatment to your hospital.
Most important thing I consulted another doctor outside Apollo, I got a clear picture and was properly informed I am completely alright. Even I have the test results taken . Now which test results I have to believe ?
Your hospital results says there is problem in me and doctors saying to have many tests. If you say there is some problem why can’t you treat a patient properly. My another hospital results says I am alright. Now which one I have to believe ? I am not interested in saying the names of those two doctors.

I am not the only guy who has suffered from this. There some more people who faced your same politics.
Why can’t you consider people as patients instead of treating them as money making machine ?

Regards,
Barath.