[Resolved]  Apollo Hospital — my recent visit to the apollo vanagaram hospital

Address:Chennai, Tamil Nadu

Dear sir/madam

This is in connection with my recent visit to the apollo vanagaram hospital neurology department.

Dr. Anbu selvan, neurosurgeon (Apollo vanagaram) has attended my case.

I would bring to your notice that the response of the doctor was unbearable.

He was busy in his phone chatting/wats aping when we were explaining him the problem faced after the surgery.

He was least bothered about our problems but was very interested in talking to his relative/friend who was there with him in the hospital and was involved in sending messages through wats app.

When enquired about the same with the other patients waiting outside, it was told that they are also facing the same issue with the doctor.

He did not acknowledge to our pain, but wrote some medicine and gave.

When i tried to explain more deeply about the pain, he behaved so rude and told to repeat the test once again if we are not satisfied.

I somehow controlled and felt that it has to be highlighted to the higher officials regarding this.

Please consider my mail as a complain against his irresponsible behavior toward the patient which will surely bring down the good reputation of the hospital.

I came to this hospital since our company recommended me, but this atrocious behavior is making me rethink to suggest the hospital for my near and dears.

Believing that you will take appropriate action towards the concerned doctor for the welfare of the hospital.
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Feb 22, 2018
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
Apollo Hospital Customer Care's response
Hello Sir,

Apologies for the inconvenience caused, we request you to share your name, location, contact details and UHID no. We will get in touch with you at the earliest.

Regards
Team Apollo Hospitals
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