[Resolved] Apollo Hospital — non responsive staff

 
2 Reviews
Chennai, Tamil Nadu, India
 bmkselva on Jun 2, 2018
My relative got admitted in apollo omr at night. She was admitted at 1:30 pm at night. Even at 8 am in the morning now, we haven't got any update on her stability. Receptionist is not giving proper response. Security is not contacting the staff in icu stating that they are busy for more than 1:30 hours. No complaint number is available in premises.
Complaint marked as Resolved Jun 2, 2018
The guest relations department officer spoke to us and described the procedure and clarified the reason for misunderstanding. They also mentioned the places where complaint phone number could be found.

Complaint Status


[Jun 02, 2018] Apollo Hospital customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Guest relations department responded to the complaint. Thanks for the concern.

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    Customer satisfaction rating
    37%
    Complaints
    378
    Pending
    0
    Resolved
    137
    phone
    +91 44 2829 3333
    +91 44 2829 0200
    location
    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
    Apollo Hospital - non responsive staff