Apollo Hospital — prescription of dr balaji r (ent) lost by apollo pharmacy (main building)

Address:	Kamrup Metropolitan, Assam, 91
Website:	apollo hospital,chennai,greams road.

Dear sir,

My id is ac01.[protected] and since 2012 i am under your treatment.
Recently i have visited your hospital on 10.12.2017 and after so many examinations completed through dr. Deepak raghavan (Urologist), dr. Balaji r (Ent) and dr. P. Senthilnathan (Oral & maxo).
On 16.10.2017 i went to the pharmacy for the purchase of medicine and deposited at 7 pm but till 10.30 pm my medicines were not delivered. I was complaining to the person concerned but was not responded due to heavy rush. At last, they checked the computer printout of medicines which was put through by operator and delivered the medicine. But my prescription was not there. They advised me to take next day. As my flight was at 5.20am on 17.10.2017 i informed my inability accordingly they kept my official address and assured to send by speed post. Till today i have not received the copy of which i am not able to take the medicines though it was purchased. If i don't follow the medicines my health may deteriorate. Moreover, i am not able to submit the medical bill to my department for reimbursement.
Request to send the prescription immediately through email or any other digital forum followed by hard copy.
As i am a fan of apollo chennai, i request to improve the service of the pharmacy.