Apollo Hospital — Refund of deposit

Address:

Seshadripuram Bangalore

I had made a deposit of 89000 rupees in Dec 2021 for my mother's admission pending insurance claim. Although the insurance claim was submitted and cleared, the billing department for Apollo Seshadripuram is yet to refund after 9 months. Everytime the details are provided and they claim to transfer funds but eventually they mention the person handling the billing has left the organization. The payment was done to Apollo and not an individual. Numerous complaints to the billing team have yielded no results.
Client Name Banashanakari