[Resolved] Apollo Hospital — Report not matching with Dr prescription. | |||||
This is about negligence of Apollo Medical Center - Kondapur, Hyderabad in providing reports. Daughter Nishita is suffering from one kind of limp nodes around her neck for which we have tested for all kind of possible reasons including biopsy and all are negative. Finally Dr.NV Ramana Rao from Continental Hospital has suggested to get the report related muscles for which mentioned set of tests like - cpk, ana profile, ra factor, anti ccp, p anca, c anca. Already ana test was carried out in same apollow lab, hence specifically told this must be ana profile which is different from ANA. Instead of ana profile, they tested for anc profile and charged for same which is not asked at all. Again when contacted Dr Ramana Rao, told to get the ana profie, not anc, which is related to pregnancy. Immediately rushed to Apollo same lab and asked for ana profile, for which they agreed to do and taken blood again. After collecting blood, there was no response for the reeport for more than one week and then for my repeated calls provided me same ana report again. I have attached Dr NV Ramana Rao prescription, apollo reports for your reference. 1. Dr NV Ramana Rao Prescription dated 28.12.16 2. Apollo bill dated 16.11.16 3. Apollo bills dated 06.01.17 4. ANA report dated 17.11.16 5. ana report dated 30.01.17 for these reports I have actually approached on 06.01.17, but I could get on 30.01.17 which is again repeated. This is not only made delay, but total mental tension apart form spending so much of amount. I need reply for this if this works out to be real. regards M D BHAT [protected]@gmail.com [protected] Was this information helpful? | |||||
Mar 9, 2017 Complaint marked as Resolved Apollo Hospital customer support has been notified about the posted complaint. Verified Support Feb 06, 2017 Apollo Hospital Customer Care's response Dear Sir, We regret for the inconvenience caused. We will look into the matter immediately. Thanks.
| |||||
Add a Comment | |||||
27%
Complaints
728
Pending
0
Resolved
193
+91 44 2829 3333
+91 44 2829 0200
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
View all Apollo Hospital contact information
Post your Comment