[Resolved]  Apollo Hospital — surgery refused by the doctor through free opd

Address:New Delhi, Delhi, 110025

Patient is suffering from heart disease, angiography has been done, other tests like echo and rr thallium done in fortis escorts.
Ef-20%
100% blockage in 2 arteries.
Met dr. Bhaba nanda das in apollo as we heard that he takes critical cases. Paid rs.2000 consultation and doctor welcomed and gave a good package for the surgery. Approx.6.5 lacs (May increase).
Due to financial issues, the patient got the letter from the health ministry and went to free opd in apollo, ref. To cardiologist. Then referred to same dr. Bn das.
Faced the worst meeting with doctor, rudest way he talked to the family in front of patient already suffering from such heart disease.
The doctor says you can take the patient to aiims or anywhere if you money problems as i cant do the surgery for free. He says he cant waste a whole day on free patient, not being paid by the hospital through free opd.
Heard he is one of the best surgeons of heart. Honestly he is one of the rudest person and greediest doctor we have met. The way he behaved with the patient and the tone he used was very inhuman. Are the doctors only doing surgeries and treating patients for money?
Is there any place for people having serious monetary issues and suffering from diseases in private or govt. Hospitals in delhi.?
Does the government takes any action against the doctors and hospitals treating the patients with financial problems and approaching them for the treatment to save their life?
Are the doctors working only for money in the hospitals and doing the best of surgeries of the rich and the powerful people of the society?
Can anything be done in this case?
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Dec 23, 2017
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Apollo Hospital Customer Care's response
Hi Ishrat,

Thank you for highlighting the issue. Requesting you to share the patient’s contact details, e-mail ID & medical reports through inbox message. Our customer service representative will get in touch with the patient as soon as possible.

Regards,
Team Apollo Hospitals
Nov 21, 2017
Updated by ishratjahan123
Ishrat Jahan
[protected]@gmail.com
[protected]

Verified Support
Nov 22, 2017
Apollo Hospital Customer Care's response
Dear Ms. Jahan,

Our team will contact you via e-mail.

Regards,
Team Apollo Hospitals
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