Apollo Hospital — Tele consultation

Address:	New Delhi, Delhi
Website:	www.askapollo.com

This is with ref. to Appointment ID : 2548, UHID ATHS.[protected].

I had requested with email consultation with Dr. Samiran Das on 30 April 2017 from your "ASK APOLLO" official apps.

My appointment was confirmed and for the same I was charged Rs 650.

After 52 Hours, on 2 May 2017, The Apollo Hospital said that the Concerned Doctor is not available for online consultation.

As per my request, My appointment was cancelled and I received confirmation email for the same. As per the email, my account should be credited within 7 working days.

Yet, I have not received my refund. 14 days has been past since my appointment was cancelled.

I have tried to contact Apollo via phone and email but both were unreachable.

This is complete case of fraud and misconduct for which I may take extreme action including filling petition in Consumer court.

So, you are requested to resolve the issue before i approaches the higher authority.

Note that, I am fully protected by Consumer Court and you cannot be exploited by you.

If matter is not resolved within 48 hrs, I will inform the matter to public authority as well as print and electronics media beside taking legal measures.

Thanks