Apollo Hospital — time problem as well as machine problem

Address:

B 568, Sarita Vihar, New Delhi, Delhi, 110076

My mother manpreet kaur hvng radiation therapy at apollo hosp. New delhi
Time they gave 11 pm frm monday to friday
We go there n sit for 2-3 hours
Because of technical issues of the machine. I am paying all expenses then why exploiting us
This is not our problem this is your duty get rectify the machine. N give us the proper time. As i m working nobody is there to take care of my mother
Please look into the matter