[Resolved] Apollo Hospital — unprofessional rude staff | |
I am very much disappointed because i was humiliated by one of your security guard, even security manager intervened but he could not made him convinced him to apologise. How he misbehaved i can’t explain and i don’t want to remember again and even in my own country i was not allowed to sit in international waiting as i was with my friend who is my partner also who came from united kingdom for his relatives brain tumor surgery and i came all the way from dubai to assist him. I recommend apollo because this is the best hospital in country with all international amenities but i am sorry to say apollo isn’t anymore what it was, as an international patients we can’t accept misbehaviour from your security. It was real inhuman when he said indians are not allowed to sit in international waiting area and he said me to get out otherwise he will call police this really made me upset. Still i can’t believe that even i my own country i wasn’t allowed to sit in somewhere. Your security need real counseling and even your security guard don’t have badge name on their uniforms. Date of incident 18-11-17 time around 5.00 pm Apollo health city - hyderabad - jubilee hills Patients name - jama ahmed hashi (Surgery done by dr alok ranjan) My partner name - mr hassan ali dirie (Still he is there with patient in micu-1 apollo health city and his contact number is +91 [protected]. If only foreigners can visit apollo so i have mentioned above foreigners contact number he will explain how much your staff abused me because one thing is for sure i am not coming back to apollo. Thanking you My best regards and bye for ever Was this information helpful? | |
Dec 21, 2017 Complaint marked as Resolved Apollo Hospital customer support has been notified about the posted complaint. Verified Support Nov 20, 2017 Apollo Hospital Customer Care's response Hi Sadique, Thank you for bringing it to our notice. We have forwarded your complaint to the concerned department. Our team will get in touch with you at the earliest. Regards, Team Apollo Hospitals | |
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