Apollo Hospital — virtual consultation

Address:Mumbai

Sub:failed virtual consultation advertised by apollo hospital.

I had a virtual consultation appointment with dr. Suraj susheel lunawat on 27th of april at 9.30am, appointment id 184521. I was to receive a call from the doctor which i did not and it became a failed consultation.

I had used their app askapollo to fix the appointment and had made a prepayment of rs. 1199 for the consultation.

Since the appointment did not take place, i had asked for a refund of the amount paid by me but has not received any reply from them.

Shashi kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Apollo Hospital customer support has been notified about the posted complaint.
May 08, 2020
Updated by Shashikumar21
I have not received any reply from Apollo Hospital.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    728
    Pending
    0
    Resolved
    193
    Apollo Hospital Phone
    +91 44 2829 3333
    +91 44 2829 0200
    Apollo Hospital Address
    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
    View all Apollo Hospital contact information