[Resolved]  Apollo Hospital — worst billing system

Address:Nellore, Andhra Pradesh, 524004

Dear sir,
In billing section all employees are making a fun with patients, they are doing nothing. If people ask about delay, simply replying system is slow, since last one month my wife is under the treatment of dr. U. V rohini. Every alternate day i am coming for testing, and seen the same scenario created by them, you have a such big system but not in order due to which people are suffering, here no difference between nirmal or emergency on billing counter, everything is fine except billing counter (In-patient services). Every one is frustrating here because of their attitude. This is only happening due to lack of contemplate of administration. Apollo is a big name and beand, but because of the low grade employee goodwill is getting demolish.
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Nov 4, 2018
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Apollo Hospital Customer Care's response
Namaste Sir,

Kindly share some more details like patient UHID no and also the hospital location where the issue has happened to [protected]@apollohospitals.com so, that we can forward your feedback to the concern department HOD or hospital .

Thanks & Regards,
Guest Relations,
Apollo Greams Road, Chennai.
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