[Resolved] Apollo Hospital — Wrong mri, rude reply by guest relations officer

nadhashree damodara

from Chennai, Tamil Nadu

Address:

Kanchipuram, Tamil Nadu, 600096

I went to apollo perungudi for knee pain. Took an mri for which they charged me 10 k rupees. The radiologist gave a wrong report stating everything is normal when i had damaged ligaments and bone. 2 senior doctors have confirmed this. One ms. Bony das, guest relations officer did not even apologize hearing my grievance and gave rude replies. I think she got training only to wear makeup and not to treat patients with compassion.
Note to apollo - you're still surviving because you have some fine doctors. High time to take complaints serious.

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Jun 23, 2017

Complaint marked as Resolved

Apollo Hospital customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Apollo Hospital Customer Care's response Dear Sir, We regret for the inconvenience caused. Request you to share your contact details along with patient's UHID number so that we can look into the matter on priority. Thanks.