[Resolved]  Apollo Munich Health Insurance — advisor service & behaviour

Hi
I have 3 policies apollo health insurance 1 my & 2 my sons my advisor name meenakshi yadav & her code 80157280
My complaint for my advisor she didn't cooperate & not provided proper service not any help if i ask any thing she told me i m not done y done ur work i have 3 policies my policy no
Aa[protected]
Aa[protected]
Aa00172937
Ravinder kaur 5lakh
Nikhil arora 10 lakh
Naman arora 5 lakh insured amt.
I m not rec these policies i have called my advisor for policy she asked me in 10 days she delivered policies to me by hand 10 days
I said ok but pass 1 month i have call again on 26th march meenakshi what about policies.
She provided foolish & # reason ki mere papa nahi hai mother widow hai mere brother ki beti hui hai mein bhabhi ke pass hospital hoon
I ask her every person have some issue but she argue with me kya mein apni family chhod du. Faltu kaam ke liye
I'm shocked i told her what attitude u have & ii[censored] r not provided service i have complaint against u.
After 15 min i have rec call frm another person behalf of meenakshi ki please don't file complaint. Give some time after 31march i have give u policies. How can advisor provided my no to another person.

Please take strick action against meenakshi yadav code 80157280 she is irresponsible person & not dedicated to provided services & done her work. She don't have manners i want to know status about my complaint as soon as possible
Thanx & regards
Ravinder kaur
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May 16, 2019
Complaint marked as Resolved 
Apollo Munich Health Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
Apollo Munich Health Insurance Customer Care's response
Hi Ravinder,

We regret the inconvenience caused. We are raising this with our concerned team, please allow us some time to get back to you.

Regards,
Apollo Munich Health Insurance Team
Apr 03, 2019
Updated by ravinderkkaur22
I have already complaint by mail & call to customer care but they not reply & solve .
Verified Support
Apr 15, 2019
Apollo Munich Health Insurance Customer Care's response
Hi Ravinder,

Our concerned team has shared their response on your registered e-mail id. In case of any further queries, please let us know.
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